SHIPPING POLICY
I’m a shipping policy section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!
RETURN POLICY
I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.
PAYMENT METHOD
I’m a payment methods section. I’m a great place to give your customers as many details as possible about how they can pay for your stunning products. Make sure your use clear language so they enjoy their online shopping experience and stay loyal!
WHOLESALE INQUIRIES
I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!
SHIPPING POLICY
Shipping costs are calculated by the website. If it seems off, please send us a message. All items will ship within 3-7 business days unless otherwise stated in the listing. Custom orders, such as macrame or woodwork, may take up to 3 weeks to ship. Pre-orders will ship as soon as they arrive & are processed in our shop. All shipping costs are paid by the customer. This includes returns.
RETURN POLICY
We accept returns up to 30 days after your items arrive/marked ready for pickup (for undamaged merchandise). Return shipping is paid by the customer. Items may also be returned in store. All items must be unworn/unwashed with original tags & undamaged to receive a full refund. If items arrive damaged, we must be notified within 10 days of arrival in order to process a refund or send a replacement. Proof of damages must be sent via email at coda_co@yahoo.com. All sale items are final . No returns on custom made items.
PAYMENT METHOD
We currently accept payments made via PayPal. You can check out as a guest, or login to your PayPal to connect a card or bank account. Cash is only accepted in-store. We only accept eGift cards purchased through our website online. In-store gift cards can be purchased in-store or via email.
WHOLESALE INQUIRIES
If you are interested in buying wholesale from us, we currently offer wholesale prices for our macrame products made in-house. Please send us an email at coda_co@yahoo.com to get the conversation started!